Do you accept custom orders?


Yes we do! Please contact us here.

 

How long will it take to dispatch my item?

 

All of our items are made to order 1-2 business days from the order date.
We do hold a small number of items in stock but by and large all items are made to order to guarantee quality.

 

How long will it take to receive my item after you dispatch it?

 

United Kingdom: 1-3 business days
North America: 3-7 business days
Europe: 2-5 business days
Australia, New Zealand and Oceania: 4-8 business days
Asia Pacific: 4-10 business days
Latin America and the Caribbean: 4-6 business days
North Africa and the Middle East: 5-10 business days

What is your refund policy?

 

We offer a 100% no-quibble refund policy for items which are within 2 weeks of their delivery date. Outside of this we will work with you – just contact us.

If any items arrive damaged due to courier we will replace free of charge.

 

How is my product shipped?

 

All of our products are shipped in secure packaging. To stop any breakages the larger items are shipped with protective hardboard backing to prevent bending.

 

What shipping methods are available?

 

Within UK and Europe all packages are dispatched via Royal Mail, FedEx, or similar courier. Outside Europe all packages are dispatched by your national postal carrier, FedEx, UPS, or similar courier.

We offer express shipping on all products – please select this at checkout.

 

Do you ship internationally?

 

Yes – we ship worldwide.

If you can't ship to your country please e-mail us at info@lasaris.com and we will provide a quote for shipping.

 


What about customs charges?
Buyers are responsible for any customs and import taxes that may apply.
We are not responsible for delays due to customs.